The customer support we provide must match your needs and we provide 3 levels of cover for your Hardware and Software. We have an experienced Support Team to help remedy technical problems.
We offer competitive support packages featuring telephone support, remote support and site visits. We have a satisfied network of customers throughout the UK and abroad and customers whom have been with us since the early 90’s.
Our customer needs and satisfaction are at the forefront of all business transactions and we provide proactive support and this is achieved in part through:
- Providing a friendly and reliable support service accessible through a single point of contact.
- Contacting customers to keep them up to date with new product releases and updates
- Use customer feedback to drive improvement
Why choose us?
With years of experience delivering Warehouse Management software to a diverse industrial and commercial customer base Forward Microsystems Ltd understand what is involved when customers embark on change. Our systems deliver value and our commitment is always to our customer.
If you work in a specific way we can bespoke the software to meet your needs.
We guarantee the software will be user friendly and easy to operate.
